Category |
Services |
Platform Installation |
– Infor EAM on all platforms |
ERP Integration |
– Integration with Oracle, SAP, and other ERP systems |
Business Consulting |
– Implementation of business cycles in Infor EAM |
Customization & Development |
– New screens and reports |
Data Services |
– Initial data uploads |
Upgrades |
– Migration from MP2 to Infor EAM |
Performance Optimization |
– Tuning for Oracle & SQL Server environments |
Project Support |
– Dedicated project managers |
Testing & Training |
– Acceptance testing |
Issue Resolution |
– Ongoing troubleshooting and support |
Category |
Services |
Global Support |
– Application & technical environment support |
Customer Care |
– Dedicated account manager |
Training & Enablement |
– User training |
Optimization Services |
– Application optimization workshops |
Always-On Assistance